Policies

Policies: Terms and Conditions of Sales

RETURN POLICY

• No refund on shipping charges
• All refunds must be within 30 days of original purchase and must be in original condition
• Any item that shows signs of use or damage will not be refunded.
• Returns that are not in the original packaging and/or instructions are missing will be subject to a refund of 85% of the original price.
• A re-stocking fee may apply to special ordered products
• Please call for a Return Authorization Number

DEFECTIVE PRODUCTS

Any defective product must be returned for exchange or refund within 30 days of purchase.

MURPHY'S BARK

All aids in this catalog are subject to price change and availability. We carry additional products not shown in the catalog. If you do not see an aid you need please call us as we may be able to special order it for you. We are here to help you with all your low vision needs.